Sprucewood Shores Estate Winery, Essex

Had the pleasure of enjoying a beautiful wedding this weekend in the banquet room. It was absolutely stunning. The food and wine offered was also delicious ! Great place to have a wedding as it supply food, alcohol and the staff.

We booked a soft hold a month ago here and were told that if someone else was interested that they would call me and we would have 24 hours to give them the deposit ! They called today while we were on the 401 and said other people were there wanting to pay and had the cash , I explained I was driving in Toronto and couldn’t send the money at that moment but had it , then they proceeded to tell me that there was a glitch in their system and they double booked the soft hold and that they were first so they were going to give the date to them instead ! That’s not my issue , they are saying the glitch was for 4 months as they booked in December , ya ok whatever ! They went back on their word with everything they said and didn’t care about anything that was happening ! I argued that we should have been given the chance to pay since we came to see it a few weeks ago and had the money to send and that they should honour the 24 hour rule but they said “ we are sorry and understand what you’re saying BUT “ I’m so mad , hurt , disgusted and disappointed in this venue and definitely don’t recommend using them for any event in the future ! For them to not give me the chance and to just hand the date over to them because they were standing there is ignorant and disrespectful towards me ! I truly hope that no one else who’s booked there has to go through the hurt and anger that this place made me feel today , such a disappointment!